Habibi's Wool and Wood

FAQ - Frequently Asked Questions.

Frequently asked questions

Returns

Can I return an item?


Yes, if you are unhappy with your purchase please contact us, via email, wiithin 14 days of reveiving your goods. You then have another 14 days to return return the goods to us (if needed) and a refund will be given. You can contact with us via email at habibiswoolandwood@hotmail.com.





Products

Do you offer bespoke products and how do I place an order?


We do indeed. If you have something in mind or you would like to go over some details about your order, please feel free to get in touch. You can do in several ways by using either our Instant chat (on the bottom right corner of your screen), Email or by using our contact form ( which can be found on our contact page).




Are any of your products tested on Animals?


As we grow our business we aim to aim to also grow our inventory. At the time being we do not sell any skin care products but aim to do so in the near future. You can be rest assured that none of the products we aim to sell will be tested on animals nor will they contain any animal derivatives.




Are your products vegan friendly?


As we grow our inventory we also aim to sell many products that are vegan friendly. The products will not be tested on animals nor will they contain any animal derivatives.





Delivery

Where do you deliver?


Currently we only deliver within the UK.





Payment

What payment methods do you accept?


At this time we only accept online payments via PayPal. However, we will be setting up online payments for credit/debit cards soon.




Can I pay via PayPal even if I don't have a PayPal account?


Yes you certainly can. You can make payments via PayPal without having a PayPal account.

PayPal is one of the easiest and most sercure methods of online payment.
If you would like to learn more about using PayPal without an account follow the link below: https://www.paypal.com/li/smarthelp/article/how-do-i-pay-for-a-payment-request-or-invoice-via-paypal-faq2206





All

Can I pay via PayPal even if I don't have a PayPal account?


Yes you certainly can. You can make payments via PayPal without having a PayPal account.

PayPal is one of the easiest and most sercure methods of online payment.
If you would like to learn more about using PayPal without an account follow the link below: https://www.paypal.com/li/smarthelp/article/how-do-i-pay-for-a-payment-request-or-invoice-via-paypal-faq2206




What payment methods do you accept?


At this time we only accept online payments via PayPal. However, we will be setting up online payments for credit/debit cards soon.




Where do you deliver?


Currently we only deliver within the UK.




Are your products vegan friendly?


As we grow our inventory we also aim to sell many products that are vegan friendly. The products will not be tested on animals nor will they contain any animal derivatives.




Are any of your products tested on Animals?


As we grow our business we aim to aim to also grow our inventory. At the time being we do not sell any skin care products but aim to do so in the near future. You can be rest assured that none of the products we aim to sell will be tested on animals nor will they contain any animal derivatives.




Do you offer bespoke products and how do I place an order?


We do indeed. If you have something in mind or you would like to go over some details about your order, please feel free to get in touch. You can do in several ways by using either our Instant chat (on the bottom right corner of your screen), Email or by using our contact form ( which can be found on our contact page).




Can I return an item?


Yes, if you are unhappy with your purchase please contact us, via email, wiithin 14 days of reveiving your goods. You then have another 14 days to return return the goods to us (if needed) and a refund will be given. You can contact with us via email at habibiswoolandwood@hotmail.com.





Location

Where are you based?


We are based in Heaton Village, West Yorkshire. However, we are online only but our aim is to open a physical shop in the near future. If you are enquiring about our furniture painting services we offer local pick up and delivery free of charge.





Habibi's Wool & Wood

Habibi's Wool and Wood

Habibi's Wool and Wood

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