Habibi's Wool and Wood
FAQ - Frequently Asked Questions.
Frequently asked questions
Returns
Can I return an item?
Yes, if you are unhappy with your purchase please contact us, via email, wiithin 14 days of reveiving your goods. You then have another 14 days to return return the goods to us (if needed) and a refund will be given.
Products
Do you offer bespoke products and how do I place an order?
We do indeed. If you have something in mind or you would like to go over some details about your order, please feel free to get in touch. You can do in several ways by using either our Instant chat (on the bottom right corner of your screen), Email or by using our contact form ( which can be found on our contact page).
Are any of your products tested on Animals?
As we grow our business we aim to aim to also grow our inventory.
Are your products vegan friendly?
As we grow our inventory we also aim to sell many products that are vegan friendly.
Delivery
Where do you deliver?
Currently we only deliver within the UK.
Payment
What payment methods do you accept?
At this time we only accept online payments via PayPal. However, we will be setting up online payments for credit/debit cards soon.
Can I pay via PayPal even if I don't have a PayPal account?
Yes you certainly can. You can make payments via PayPal without having a PayPal account.
PayPal is one of the easiest and most sercure methods of online payment.
All
Can I pay via PayPal even if I don't have a PayPal account?
Yes you certainly can. You can make payments via PayPal without having a PayPal account.
PayPal is one of the easiest and most sercure methods of online payment.
What payment methods do you accept?
At this time we only accept online payments via PayPal. However, we will be setting up online payments for credit/debit cards soon.
Where do you deliver?
Currently we only deliver within the UK.
Are your products vegan friendly?
As we grow our inventory we also aim to sell many products that are vegan friendly.
Are any of your products tested on Animals?
As we grow our business we aim to aim to also grow our inventory.
Do you offer bespoke products and how do I place an order?
We do indeed. If you have something in mind or you would like to go over some details about your order, please feel free to get in touch. You can do in several ways by using either our Instant chat (on the bottom right corner of your screen), Email or by using our contact form ( which can be found on our contact page).
Can I return an item?
Yes, if you are unhappy with your purchase please contact us, via email, wiithin 14 days of reveiving your goods. You then have another 14 days to return return the goods to us (if needed) and a refund will be given.
Location
Where are you based?
We are based in Heaton Village, West Yorkshire. However, we are online only but our aim is to open a physical shop in the near future.